Shipping policy
Shipping Policy
Thank you for shopping with Cosmic Club. We are committed to delivering your order safely and as quickly as possible.
Processing Time
-
All orders are processed within 1–3 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
-
During new launches, sales, or peak seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
-
Metro Cities: 3–7 business days
-
Other Cities & Towns: 5–10 business days
-
Remote Locations: 7–14 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
-
Standard shipping charges will be calculated and displayed at checkout for all other orders.
-
Additional charges may apply for certain remote locations.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
-
Delays may occur.
-
Additional shipping charges may apply for re-delivery.
-
Cosmic Club is not responsible for orders delivered to incorrectly entered addresses.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:
-
Courier partner issues
-
Weather conditions
-
Public holidays
-
High order volumes
-
Natural disasters or other force majeure events
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 48 hours of delivery or the expected delivery date.
Email: contact@cosmicclub.in
Please include:
-
Order number
-
Photos of damaged packaging/products (if applicable)
-
Description of the issue
Contact Us
For any shipping-related questions, please contact:
Cosmic Club
Email: [contact@cosmicclub.in]
We appreciate your support and thank you for choosing Cosmic Club.